Tuesday, September 28, 2010

UC560 CUE 8.02 Choppy Voice Mail / Auto Attendant

This was posted by a friend of mine as a comment. I thought it warranted a separate posting. Thanks Mike.


Here's his LinkedIn page.
http://www.linkedin.com/in/mfoster670


As of today we have a good idea of what the issue is with the Choppy Voice Mail and AA when upgrading to 8.0.2 version of CUE. However there is still not a permanent fix for this issue. First work around is creating a script that reboots CUE everyday at a certain time. The example listed below is for 4 am every day.



config t
event manager applet cue_reset
event timer cron cron-entry "0 4 * * *" (there are spaces between each entry)
action 1 cli command "enable"
action 2 cli command "service-module integrated-Service-Engine 0/0 reset" pattern "confirm"
action 3 cli command "y" 

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